The other day I was attending a tradeshow in Ottawa and quickly got into a conversation about customer experience and 2 words came up Omni-channel and Multi-Channel. Few folks in the conversation were like – huh? I took a very simple approach to explain the 2 concepts and thought of writing it down…Without the complex […]
sitecore customer experience
Strategies for creating a meaningful Sitecore site search experience – Part 1

Today, data is considered as a strategic asset. Companies are going leaps and bounds to generate meaningful content from data. Search in general has evolved as customers need sought out information fast and relevant. As websites are built, providing a search feature has become the norm these days. Customers are focused, they want relevant information […]